Returns / Cancellations

All cancellations will have to be submitted in writing to Gardencanvas.co.uk. This can be done by post, email or fax. You will also have to submit in writing your full name and order number.

For full refunds we will also need your bank account details. Careful: the account's number you submit will also have to match the account you made the payments with to Gardencanvas.co.uk. This will avoid any fraudulent transactions!

If you wish to cancel an order you will have to submit this BEFORE the manufacture of the garden canvas.

Cooling off period

You are entitled to a 7 days cooling off period during which you can return the item without a valid reason. This excludes Made-to-Measure garden posters. Bespoke and Made-to-Measure products are also excluded. Items can only be returned unused in their original, undamaged and unopened packaging. You will have to pay the shipping costs (both the return and the original shipping to you).

Submitted payments will be refunded within maximum 14 days. Occurred delivery costs might be deducted.

Shipping costs

You will pay £ 9,95 (VAT inclusive) for shipping costs.

Payment methods

Pay safely
You can pay safely with the payment methods below.

Up front payments
You can make a bank transfer of the total amount to:

Dtp Studio Schuurman in Epe
BUNQ
IBAN:
NL78BUNQ2064908471
BIC: BUNQNL2A
Reference:
Payment #<order-nr>.

After funds have cleared your order will be dispatched.